COVID-19 Update for April 15, 2020


germansupply.com is continuing operations on a day to day basis during the global COVID-19 crisis. We are a small operation, with the majority of our labour force consisting of Michelle and Scott. Our part-time helper Sascha is staying at home until further notice, and while we miss having him at the shop, this is the correct decision for everyone. For our many American customers, we continue to ship using reliable USPS postal delivery for most orders, and the exchange rate is currently very favourable for US customers. 


The COVID-19 situation in Canada, and the world, is so fluid; things change day by day. For the time being we are shipping orders in more or less normal fashion and will continue to do so as long as our suppliers remain open and Canada Post – and the other shipping services we use – continue to operate. Since the crisis escalated more drastically in the second week of March we have continued to procees online and phone orders and we are available for customer support by email and telephone. 


We look forward to the dissipation of the threat of COVID-19 in the coming weeks and months and we say prayers for those who are directly affected or have friends and family who are sick, first responders or caring for loved ones. We thank the many health care workers, drivers, food service workers and counless others who are keeping us safe, fed and supply chains operational. Be safe and God bless.